Question 1

How does Vigilot check whether a VIN is trustworthy?

Accepted Answer

Vigilot compares the VIN’s available title, odometer, recall, auction, and cross-source history. It keeps the source context and flags contradictions instead of treating a clean result as a guarantee. The result shows the trust signals found, the evidence behind them, and where records are incomplete or still need review. To inspect a vehicle, open the VIN lookup.

Question 2

What does the trust score mean, and how is it calculated?

Accepted Answer

The trust score is a 0–100 summary of detected risk signals in the available records. Vigilot weighs issues such as title brands, odometer contradictions, open recalls, and conflicts between sources, then keeps the underlying evidence visible. A higher score means fewer detected signals, not a promise that a vehicle is perfect. Scores can change when new records arrive or a conflict is resolved. Review the score beside its flags and source details before making a purchase or appraisal decision.

Question 3

How can a dealer submit vehicles and sign up?

Accepted Answer

A dealer starts by submitting the rooftop and contact details through the dealer signup flow. After the initial review, Vigilot helps connect the rooftop’s inventory workflow and confirms which VINs should be monitored. You can begin with one store and expand later if the operating model fits your group. The signup page is the right place to describe your rooftops, current process, and any CRM needs so the follow-up is relevant rather than generic. Start a dealer submission.

Question 4

What happens after a dealer submits the form?

Accepted Answer

After submission, Vigilot reviews the details and follows up using the contact information provided. The conversation confirms the rooftop count, inventory workflow, records you need to monitor, and any integration questions before setup begins. A submission is a request to start that conversation; it is not an automatic approval, paid subscription, or claim that every VIN is already connected. If your timing or rollout plan changes, include that context so the next response can focus on the right launch path.

Question 5

What are the limitations of a Vigilot report?

Accepted Answer

A report reflects the records available to Vigilot at the time it is generated. Government, auction, recall, and other sources can be delayed, incomplete, inconsistent, or corrected later. A clean report does not certify a vehicle, replace an inspection, or guarantee future condition; a flagged record also deserves context before you make a final decision. Use the evidence and provenance to guide review, and contact Vigilot if a source appears incorrect or you need help interpreting an unusual result.

The five trust questions dealers ask before they commit.

What the system sees, how it works, and where it fits.

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